Venting about mealworm order

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  • #3098
    tamsea
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    • Topics started 26
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    So, some of you know that in the past years I’ve been a faithful Grubco customer. For years I was satified. But in the past few years they’ve had mealworm growth issues and their “medium” sized mealworms were tiny. So I started buying from Rainbow. This week I thought I would give them one more chance because I needed mealworms quickly. They always take only a couple of days to get here and I asked to make sure. They didn’t come today and so I called. They have no record of my order; I gave them my credit card info and everything. That was the last straw for me. I won’t try them again. Now, I have to make a stop at WBU (way across town) to get a few to get me by until Rainbow can get some to me. End of vent. Thanks!

    Tammy

    #3099
    tamsea
    Moderator
    • Topics started 26
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    Well, they went halfway to redeem themselves by volunteering to ship it next day UPS without me having to exorb the extra shipping cost. Although I think I deserved something a little more than that. There excuse was that my credit card wouldn’t go through and they didn’t have the right phone number but I feel that’s not totally true. They could have gotten the number off of caller ID and I’ve used my card several times this week with no problem. Oh well.moving on.

    • This reply was modified 4 years, 8 months ago by tamsea.

    Tammy

    #3101
    Carol – Mid-Mo.
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    • Topics started 110
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    Tammy, I had always used Grubco as well, and was always pleased, especially with them “making good” if there was a problem, as when 1 or 2 shipments arrived dead and they sent me new ones. My ONLY complaint with them was the time frame on orders, which sometimes took 3 or 4 days. Yes, their medium worms were not large by any fact, but when I switched to Natures Way, (in Ohio just a few miles from Grubco), their same type shipping orders (US Postal Service) have always arrived the next day and their worms are about the same size as Grubco’s, but as long as they are not tiny I do not care. I believe the birds drop/waste some any way, although I have seen them dive down when they drop one, but I’m sure they miss some. I have the order “Hold at Post Office & call), as I just live about 2 miles from town and then I don’t have to worry about them sitting outside in the hot weather. But I really can’t complain too much about Grubco, as I used them for about 7 seasons. Must be something about the location of these two companies that their same type shipping does not arrive at the destination in the same number of days. My notes say they are only about 9 miles apart. I will be ordering my first of the season worms in early March.

    #3102
    tamsea
    Moderator
    • Topics started 26
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    Usually if I order on Monday they’d get to my house by Wed. If I order on Monday from Rainbow that’s in CA, I usually get them on Thursday, one day later. I’ve never used Nature’s Way. I’ll have to look them up. The only othe thing that bugs me about Grubco is their phone etiquette….they are abrupt.

    Tammy

    #3103
    ReneeinWinslow
    Participant
    • Topics started 24
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    I stopped buying live mealworms several years ago. Couldnt afford them anymore. The price for shipping rose too high and the same for the worms. jmo
    I now use the dried ones during the winter and the Dees and titmice eat them up. Granted it’s a lack of bugs durning the winter because they won’t touch them during the spring/summer seasons.

    When The New Wears Off The Old Shines Through.

    #3104
    tamsea
    Moderator
    • Topics started 26
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    That’s great, Renee. I’ve tried them twice and find a bunch on the ground. My little blues are spoiled. I put the rest of the two containers in suet because birds wouldn’t eat them. Do you hydrate them? I hydrated mine too….still didn’t work.

    Tammy

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